Traveller reviews of our Dunfermline hotel

Here at Holiday Inn Express Dunfermline, we take traveller reviews very seriously indeed and use this much valued feedback to ensure that all guests have a most enjoyable stay with us and to assist us in exceeding customer expectations.  Our affiliation to the world famous Holiday Inn Express brand also commits us continuously to exacting standards of customer care, service and quality of our facilities.

 

We encourage all guests to post reviews to Trip Advisor to help us with our reputation, management and our constant drive for improvement in our service to you.

 

The following reviews have been submitted by past guests through Trip Advisor and reflect their genuine feedback.  From time to time we fall short in our pursuit of 100% guest satisfaction and we hope that our pro-active approach in dealing with customer feedback demonstrates our continuing drive to improve the guest experience.  Remember, we have only been open for some months, and are working flat out to improve every aspect of your guest comfort and experience.

 

“Business Accommodation and Conference Booking”

I just wanted to share with you my fabulous visit to the Holiday Inn Express Dunfermline. The staff although very busy with a coach party staying at the Hotel gave me 100% attention at all time. Nothing was any trouble, I ordered last minute lunches for my conference which was amazing they arranged a mini buffet for us! If you..

 

"Excellent stay"

We stayed here for 2 nights, having moved from another hotel in the vicinity of Dunfermline the previous 3 nights and I wish we have come straight here. Everything about this hotel was nice and the staff friendly and helpful. The room was comfortable and the self service breakfast excellent. Would definitely recommend it.

 

"Surprisingly good"

I'm not sure how new the hotel is, but it was looking superb - very clean. It's been thought out well, given the Holiday Inn Express format, and we were all very happy with our stay there. We used it as a base for our last night in Scotland before heading over the bridge to the airport. I'd definitely recommend...